Performance Appraisal Support System (PASS)

Team Leadership Services (TLS) helps many organisations to deliver performance improvement in a variety of ways.

One important area of performance support that TLS provides is in the use of on-line interactive technology to facilitate periodic employee appraisal. This assisted PASS system represents a real 'step up' for talent management and development.

The success of any appraisal system lies in its objectivity, timeliness, confidentiality and transparency. PASS provides this by creating a flexible, transparent environment where employee, manager and HR are enabled to map KRAs and KPIs, as well as role competencies to ensure goal alignment horizontally and vertically.

As an automated, employee self-service system, it improves performance through frequent reviews and feedback to the employee and allows time for managers to enhance performance.

A good employee performance appraisal system needs to align individual goals with the overall organisation goals through a system of cascaded goal setting. Supporting these goals is a system of assessing and developing mapped role competencies.

Typical PASS Workflow

Benefits to the Organization

• Provides a highly user friendly, visible, automated, effortless and efficient performance appraisal process.
• Includes an at-a-glance goal-setting to align individual goals to the organisation's vision, values and strategy.

Benefits to HR

• Flexibility to choose from KRA, competence or Balance Scorecard method based performance management systems.
• Facility to track deviations in performance at a macro level and plan course correction.
• Saves HR time by executing a paperless appraisal process.

Benefits to Employees and Managers

• Ensures confidentiality of the appraisal process.
• Easy access to filed appraisal forms and review results online.
• Keeps track of career growth for better planning.
• Easy access to KRAs to keep performance on track.

For further information please contact Peter Robinson