Emotional & Social Intelligence [ESI]

Emotional and Social Intelligence Capability Framework

The development of the above framework recognises the growing awareness of the importance of both emotional and social intelligence in contributing to organisational and leadership effectiveness.

Underpinning the Framework is a range of related criteria. These are intentions, emotions, skills and social factors that determine how well we know and master ourselves; understand our organisational, cultural, social and interpersonal context; and effectively function within the multiple layers of organisational life.

The Framework is built around four interconnected layers (represented by the four dimensions in the model): Self Insight; Self Mastery; Social Insight and Social Mastery. These dimensions underpin our Emotional and Social Intelligence, and each of them comprises three capabilities, within each of which are five behaviours.

Emotional and Social Intelligence

The Framework's four dimensions fall into either the upper left and lower right sides, or the upper right and lower left halves of the globe.

Dianne van Meegen is a Principal of Directions for Change, a Canberra-based business which provides highly specialised consulting services in the areas of organisational and leadership development, facilitation services. “I have provided clients with close to 100 Emotional and Social Intelligence 360 profiles and the key benefits of the report are: Individuals are provided with a quotient for their 'Self Accomplishment' ( = self insight + self mastery) and their 'Social Accomplishment' ( = social insight + social mastery). They are also provided with a quotient for their 'Insight' ( = self insight + social insight) and their 'Mastery' ( = self mastery + social mastery). Overall behavioural results compare how individuals are scored by all their raters for the four clusters of Self Insight; Self Mastery; Social Insight and Social Mastery. Feedback is provided in detail for each of the twelve capabilities that underpin the four clusters, together with detailed coaching advice based on the results achieved. Verbatim written feedback is provided from all raters about what the person being rated has been doing well and how they might develop their emotional and social intelligence. Clients who have used this profile cannot fail to gain increased self and social accomplishment.”

- Dianne van Meegan - Principal Directions for Change, Canberra (Dated: November, 2010)

Emotional and Social Intelligence Profile (ESI)

The Emotional and Social Intelligence Profile (ESI) is a feedback report based on the results of a multi-rater 60 item questionnaire.

The ESI compares observed emotional and social intelligence by the self and close colleagues.

Specifically, ESI provides feedback on:

• behaviour in 12 capabilities
• the profile also provides written feedback on perceived leadership contributions over the previous six months; as well as suggestions on how the subject might develop their emotional and social intelligence.

Intended use of the ESI

The ESI feedback report is built primarily around the leadership capabilities and behaviours of executives in both public and private sector organisations in the context of performance management, and leadership and management development programs.

Would you like to become accredited to use the ESI?
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Would you like more information on the ESI?