“I have used the TLS 360 products for over 10 years in both Northern and Southern Hemisphere. The Profiles have face validity and always leads to a balanced action plan and individual behavioural change. The website process and support is second to none.”

“Working with a group of more than 20 senior Australian Public Service Managers, I was struck by how user-friendly participants found the Leadership Behaviours Profile and how much they got out of it.
Six months later the group were re-measured and showed significant improvement in their overall leadership, having successfully addressed the feedback they received. The profiles are a very worthwhile exercise which I shall be repeating with other comparable groups.”

“I got much more than I paid for. The Star Performing Team Profile (SPT) delivered valuable internal and external feedback against 10 indices pivotal to high performing teams. In some instances it confirmed our internal assessment and in others shed light on areas we never would have dreamed of perusing.
The external raters’ comments in addition to the rich data helped us to pinpoint areas for improvement. We now have a plan that involves key stakeholders to take us forward for the next year. We will certainly be revisiting this instrument, clearly one of the best and easiest to use profiles. It puts some more expensive instruments to shame.”

“I recently used the Team Diagnostic Profile with two different client teams with the aim of clarifying any team issues and then helping them move towards resolution of those issues. Both exercises went well. The first team really needed to behave more often like an outstanding team. The other team, however, had some long standing team issues and home truths were fronted. In conjunction with the Team Management Profile (TMP) the Team Diagnostic Profile made it possible to work through a process of ‘problem-solving and decision-making’, a sort of ‘green meeting’ where the team were able to convert some new thinking into a 90 day plan. Some elements were small team behaviours whilst others included more significant 90 day projects. The act of asking themselves: ‘where do we need to be different?’ represented an important step forward. The questionnaire itself was easy to fill out and the profile helped with coaching advice for each of the 10 factors of effective teamwork. I intend to use the profile with other teams that need to improve their performance and dynamic.”

“I have been very impressed with TLS’s professionalism and expertise in the area of Leadership Behaviour Systems and 360 Profiles. Their client service has been exceptional, willing to do whatever it takes to see our program and business succeed. They have been flexible in the way they have worked to ensure we get excellent work, delivered on time and to our budget limitations. I am happy to recommend Team Leadership Services.”

Dianne van Meegen is a Principal of Directions for Change, a Canberra-based business which provides highly specialised consulting services in the areas of organisational and leadership development, facilitation services.

“I have provided clients with close to 100 Emotional and Social Intelligence 360 profiles and the key benefits of the report are: • Individuals are provided with a quotient for their 'Self Accomplishment' ( = self insight + self mastery) and their 'Social Accomplishment' ( = social insight + social mastery).
• They are also provided with a quotient for their 'Insight' ( = self insight + social insight) and their 'Mastery' ( = self mastery + social mastery).
• Overall behavioural results compare how individuals are scored by all their raters for the four clusters of Self Insight; Self Mastery; Social Insight and Social Mastery.
• Feedback is provided in detail for each of the twelve capabilities that underpin the four clusters, together with detailed coaching advice based on the results achieved.
• Verbatim written feedback is provided from all raters about what the person being rated has been doing well and how they might develop their emotional and social intelligence.
Clients who have used this profile cannot fail to gain increased self and social accomplishment.”

Kerry Juknaitis has been a big user of the Strategic Intelligence 360 assessment. Kerry is a Director of Noesis Learning Pty Ltd and has worked as a consultant in change and performance management since 1991.

“Many managers have only a single dimensional viewpoint of strategy, and if the precise dimension has never been clarified, people’s efforts to be ‘strategic’ can be a waste of time.
Many people (and we have now facilitated feedback for more than 300 of these) find that the profile helps them to understand the various components of strategic thinking and to recognise that they may be doing some aspects well.
The 360 gives people a way to discuss what aspects of strategic thinking are important, and to recognise the multi-dimensional nature of strategic thinking and educate about other components of intelligent strategy.
Unlike interpersonal skills (which we all must have) if you have a gap in strategic thinking, then there are a range of tools and group processes that you can use to do it for you.
The profile helps people to see where they may need to use tools or group processes rather than rely on their own skills.”